-
Can I get a discount if I order large quantities of an item?
When buying in large quantities, you can receive a discount and save even more. To get a discount, you can send an email to sales@future-cabling.com for a volume discount.
-
Can I request customized services?
If you want to customize the labels or OEM Bags with special PN, SN, logo, etc, pls contact your account manager, and we have rich experience in doing these.
-
Can I get free sample?
Yes, we can offer you free samples for evaluation when the value amount is under $50. The customer should provide their company Express Account Number.
-
What is the lead time for my orders?
For some products, such as Fiber Jumpers/Adapters, Attenuators, etc, we can finish production in 5-7 business days; While for other products, it may take 7-15 business days. For customized products, it may take about 1 month. Of course, quantity is another factor to affect the lead time.
-
Do you provide a maintenance service?
Yes, within the product warranty period, we offer a free maintenance service. If the warranty period has expired, we can still repair it for you, but we will charge a fee case-by-case.
-
How can I confirm product compatibility?
All of the products FUTURE CABLING offers are universally compatible, and each item is tested fully before it is packaged.
-
What kind of solutions do you support?
FUTURE CABLING offers various solutions, such as OTN Solutions, PON Solutions, Data Center Solutions, Enterprise Intelligence Solutions, Integrated Cabling Solutions, Campus Network Solutions.
-
When are chat services available?
Human chat support is available 9:00am to 22:00pm Monday through Friday to meet your consultation needs.