Support

Support

Technical Support

Future cabling provide free & tailored solutions and services for your businesses. Our professional technical staffs will ensure your peace of mind, keeping your business running steadily. Rely on us for efficient and dependable solutions to help your business succeed.
Any questions on fiber cabling or copper cabling, you can send email to:support@future-cabling.com
Support

After Sales Service

Request Tech Support

Request Tech Support

You can submit a form for a problem with the product, and your account manager and technical experts will locate the problem and propose a solution quickly.
Request RMA

Request RMA

You can apply for return, replace or repair directly.

Shipping

FUTURE CABLING uses the best carriers in the business to make sure your order gets to you on time.

We set up stable business cooperation with multiple professional logistics partners which ensures quick pickup and secure delivery.

International Express

International Express

For orders with light weight and small volume, we usually use International Express for shipping, such as DHL, UPS and FedEx, etc. You can also choose freight collect by using your own Express Account Number. For most of the countries, it takes 2-3 days for the goods to be delivered to you after shipment.

Payment

Payment

Besides U.S. Dollar bank account which can receive payment from all customers worldwide, FUTURE CABLING can also offer Local Bank Account for customer to choose. Now we have local bank account in America, Australia, UK, Europe. For customers from these countries or unions, they can make payment using their own currency. This helps our customers making payment conveniently speedy economic.

While for customers have regular orders with us, we can offer Net Terms for payment. They can make payment after receiving the goods. This will help their businesses to understand costs and manage budget better by delaying cash outflows. Meanwhile, this also makes the purchasing process more efficient, allow faster delivery, and ensure security of payment. Finally this can get all internal invoices managed in a batch within a financial settlement, and reduce time for payment approval.

Warranty

FUTURE CABLING ensures that the products have gone through fully strict quality control from the purchase of raw materials to the entire manufacturing process. Besides, we warrant maintenance for defects in materials and manufacture to the original purchasers. If you have some problems with your products, we provides maintenance service for those products that have not exceeded the after-sales warranty term.

For most of our products, we can provide 5-year warranty. During the warranty term, our warranty only covers defects caused by normal use and logistics damage, quality problems, etc.

Warranty